Privacy Policy

This privacy statement should be read in conjunction with our terms of use.

We are committed to protecting your privacy and aim to be clear when we collect information about you.

We will not use your personal information unless we have first told you how we will use it or it is obvious how we will use it.

The law allows us to collect and use personal data if it is necessary for our legitimate business interests and so long as its use is fair, balanced and does not unduly impact upon your rights. In most situations, we collect personal data because of our rental contract with you and our legitimate interests as your landlord.

We may also share your personal information where we are compelled by law to do so.

How we collect personal information:

This is via the information completed on your tenancy agreement or via an online enquiry or other information provided by you in relation to your tenancy application.

The personal information that we collect

Information is normally collected in relation to tenancy applications and would include:

  • Your name.
  • Your contact details including email address, postal address and telephone numbers, including parent and/or guardian details.
  • Details of your course of study and student number.

Where we store your personal information

By submitting your personal data, you agree to the storing or processing of that information. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.  All information you provide to us is stored on our, or our partners’ secure servers or in secure paper files.

Unfortunately, the transmission of information via the internet is never completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we may share personal information

We do not share personal information with third parties unless we are compelled to do so by law or are specifically entitled to do so under the terms of the tenancy agreement.

How we protect personal information

We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff and contractors.

How long we keep personal information

We will only keep personal information for as long as we have a valid reason for keeping it. After that, we delete it or dispose of the information securely.

Compare listings

Compare